Botnation AI

Botnation AI is a French SaaS platform for creating chatbots without code. Founded in 2017, the company stands out with its European approach featuring a proprietary GDPR-compliant NLP engine independent of GAFAM.

The visual drag-and-drop interface makes chatbot creation accessible to everyone, without technical skills. Free templates are available for different sectors: real estate, restaurants, e-commerce, events. Chatbots can be deployed on websites, Facebook Messenger, Instagram, and WhatsApp.

Botnation's strength lies in its advanced AI capabilities. The Contexts system allows defining distinct AI rules per conversation part (sales, support, etc.). Keyword Libraries are reusable across multiple bots, optimizing development time. OpenAI integration enriches conversational capabilities.

Escalation to a human agent is seamless: with one click, the user can be transferred to an advisor with the full conversation history and shared files. The integrated livechat enables this natural transition between AI and human.

Integrations cover major tools: Zapier, Salesforce, Google Sheets, Mailchimp, Sendinblue, Stripe for in-bot payments. The bot can interact with the website (fill a cart, schedule appointments) through webhooks.

Transparent French pricing starts at €29/month after an unlimited free plan for creation. You only pay when your chatbot is published and receives real traffic.