CoSupport AI

Automate 90% of your customer support with AI that actually resolves tickets

ComplexityEasy

Origin

🇺🇸United States

Supported languages

40 languages

Ideal for

smallmediumlargeenterprise
Tags

About CoSupport AI

CoSupport AI is an artificial intelligence platform designed to radically transform customer support operations. Its promise: automatically resolve up to 90% of requests with 99% accuracy and zero hallucinations, thanks to USPTO-patented technology.

The solution comes in three complementary modules. The AI Agent autonomously handles customer requests across all channels: chat, email, and social media. Trained on your documentation, products, and ticket history, it instantly answers questions like "Where is my order?" or processes subscription management requests in over 40 languages.

The AI Assistant acts as a copilot for your human agents, suggesting contextual responses that reduce average handling time by 80%. This real-time assistance integrates directly into your CRM tools to accelerate routine tasks.

The AI Business Intelligence module analyzes customer interactions to reveal trends and provide actionable insights. Connected to Slack and Microsoft Teams, it highlights improvement opportunities hidden in your support data.

Deployment is remarkably fast: launch a customized AI agent in 10 minutes thanks to no-code configuration. You maintain full control over your agent's tone, behavior, and conversational logic.

On the security side, CoSupport AI is ISO 27001 certified and CCPA/GDPR compliant with data anonymization and dedicated servers. Flexible pricing (per resolution, per response, or server-based) adapts to all volumes and budgets.

Strengths
  • Exceptional resolution rate (90%) with 99% accuracy
  • Patented anti-hallucination technology
  • 10-minute no-code deployment
  • Multilingual support (40+ languages)
  • Three integrated modules (Agent, Assistant, BI)
  • ISO 27001 certified, GDPR and CCPA compliant
  • Zendesk, Freshdesk, Intercom, Salesforce integrations
  • Flexible pricing adapted to volume
Limitations
  • Detailed pricing not public (quote-based)
  • Effectiveness depends on knowledge base quality
  • Learning curve for complex scenarios
  • Advanced features reserved for higher plans

Features

Enterprise security
Free Tier
Webhooks
SSO available
GDPR Compliant
Team collaboration
Languages Supported
40
No-code Builder
API Access
French interface
OpenAI integration
White-label

Pricing

Resolution-Based
0.19 USD/mo
  • Paiement par ticket resolved
  • Tickets non resolved gratuits
  • Prix tiered selon volume
Most popular
Server-Based
99 USD/mo
  • Frais mensuels fixes
  • Responses IA unlimited
  • Performance optimale garantie
Response-Based
0.04 USD/mo
  • Paiement par responses IA
  • Prix tiered selon volume
  • Flexibility maximale

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