Comparator

SleekFlow vs Tidio: Complete Comparison 2026

Select a category, then compare up to 3 tools side by side. Analyze features, pricing, and performance.

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Chatbot & Assistant21 tools available
SleekFlow
SleekFlow

AI-powered omnichannel conversation suite

SleekFlow unifies WhatsApp, Instagram, Messenger and SMS in a single inbox with AI chatbot and automations.

Strengths

  • Complete omnichannel (WhatsApp, IG, FB, SMS, TikTok)
  • GPT-4 AI agent for 24/7 lead qualification
  • Free plan available (3 users)
  • Unlimited broadcasts from Pro plan

Limitations

  • High pricing for Pro plan ($199/month)
  • Recent price increase
  • Limited monthly active contacts
  • Complex interface for beginners

Pricing plans

  • 3 utilisateurs
  • 50 contacts actifs/mois
  • Fonctionnalités core
  • Onboarding gratuit
  • 3 utilisateurs
  • 500+ contacts actifs/mois
  • Broadcasts illimités
  • Flow Builder illimité
  • Stockage contacts illimité
  • Inbox web & mobile
  • Agent IA 24/7
  • Onboarding gratuit
  • 10 utilisateurs
  • 1000+ contacts actifs/mois
  • Tout Pro +
  • Dashboards analytics
  • API & Webhooks
  • Contrôle accès par rôle
  • Agents IA avancés
  • AI Solution Engineer
  • Success manager dédié
  • Tout Premium +
  • Configs personnalisées
  • Intégration Salesforce
  • PII Masking
  • Support avancé
Tidio
Tidio

AI live chat and chatbot to boost your e-commerce sales

Tidio is a live chat and AI chatbot platform designed for e-commerce businesses. Automate customer support, capture leads, and increase conversions with instant 24/7 responses.

Strengths

  • Generous free plan up to 50 conversations/month
  • Very easy installation on all CMS
  • Powerful and easy-to-configure Lyro AI chatbot
  • Native integrations with Shopify, WooCommerce, etc.

Limitations

  • Conversation-based pricing can increase quickly
  • Lyro AI charged separately
  • Some features reserved for expensive plans
  • Maximum 10 agents except custom plan

Pricing plans

  • Live chat
  • Basic chatbots
  • 50 unique conversations/month
  • Desktop & mobile apps
  • Messenger integration
  • 100 conversations/month
  • Live visitor list
  • Operating hours
  • Basic analytics
  • Email support
  • 250 conversations/month
  • All Starter features
  • Advanced analytics
  • Remove Tidio branding
  • Permissions
  • Departments
  • Custom conversations limit
  • All Growth features
  • Lyro AI included
  • Custom integrations
  • Dedicated success manager
  • Unlimited conversations
  • All Plus features
  • Premium support
  • Advanced security
  • Custom development

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General overview

Criterion
SleekFlow
Tidio
AI typeAI NativeAI Enhanced
Country of origin🇭🇰 Hong Kong🇵🇱 Poland
Year founded20192013
Supported languages8 languages40+ languages
Free plan
Yes
Yes
API available

Detailed comparison

FeatureSleekFlowTidio
Available models
Max output tokens
4096 tokens
Knowledge cutoff
Real-time
Vision support
Audio input
Audio output
Image generation
Video understanding
File types supported
PDF, Images
Function calling
Reasoning mode
Web search integrated
Code execution
Canvas / Artifacts
Memory persistence
Custom instructions
Streaming API
Fine-tuning available
Embeddings API
Batch API
Messages/day (free)
50 messages
Rate limit (req/min)
60 req/min
Data retention policy
30 days
Enterprise security
On-premise available
Available
Not available
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