Capsule CRM

The simple and elegant CRM for small businesses and freelancers

CertifiedLaunched in 2009
ComplexityVery accessible

Origin

🇬🇧United Kingdom

Supported languages

7 languages

Ideal for

FreelancersStartupsMedium businesses
Tags
Free trialNo credit cardBeginner-friendlyMobile app

About Capsule CRM

Introduction

Capsule CRM is customer relationship management software designed for simplicity. It offers a clean interface for managing contacts, sales pipelines, and tasks without enterprise CRM complexity.

What is Capsule CRM?

Founded in 2009 in the UK, Capsule is a lightweight cloud CRM focused on essentials: contact management, opportunity tracking, and task organization. Its minimalist approach appeals to small businesses.

Key Features

Contact management with full history, visual sales pipeline, task management and reminders, integrated emails, AI writing assistant, projects and boards, sales reports, and mobile app.

Who is it for?

Capsule is perfect for freelancers, small businesses, and SMBs wanting a simple CRM with no learning curve. Ideal for consultants, agencies, and service providers.

Integrations

Google Workspace, Microsoft 365, Mailchimp, Xero, QuickBooks, Zapier, FreshBooks, and 50+ integrations.

Conclusion

Capsule CRM excels in simplicity. For small organizations wanting an effective CRM without frills, it is an excellent choice at a reasonable price.

Strengths
  • Free plan up to 250 contacts
  • Very simple and intuitive interface
  • Quick onboarding without training
  • Affordable pricing for SMBs
  • High-performing mobile app
  • Built-in AI assistant
  • Free onboarding
Limitations
  • Limited advanced features
  • 250 contacts max on free
  • Basic automations
  • Less detailed reporting than Pipedrive

Features

Calendar integration
Mobile App
CRM functions
Task Management
Team collaboration
Reports & Analytics
Free Plan
Pipeline management
Contact management
Email Automation

Pricing

Free
Free
  • 250 contacts
  • 2 users
  • 1 pipeline de vente
  • 1 board projet
Starter
17/mo
  • 30 000 contacts
  • Calendriers d'team
  • Pipeline advanced
  • Integrations premium
Most popular
Growth
33/mo
  • 60 000 contacts
  • Workflows automated
  • Rapports advanced
  • Roles users
  • +1 more...
Ultimate
66/mo
  • 120 000 contacts
  • Dedicated support
  • Implementation manager
  • Personnalisation advanced

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FAQ

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Quick info
Price
Freemium
Starting from 17€/mo
Business & Productivity
Category

Business & Productivity

Related categories
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