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Customer Service77%Comparable2 tools available
AI-powered omnichannel conversation suite
SleekFlow unifies WhatsApp, Instagram, Messenger and SMS in a single inbox with AI chatbot and automations.
Strengths
- Complete omnichannel (WhatsApp, IG, FB, SMS, TikTok)
- GPT-4 AI agent for 24/7 lead qualification
- Free plan available (3 users)
- Unlimited broadcasts from Pro plan
Limitations
- High pricing for Pro plan ($199/month)
- Recent price increase
- Limited monthly active contacts
- Complex interface for beginners
Pricing plans
- 3 utilisateurs
- 50 contacts actifs/mois
- Fonctionnalités core
- Onboarding gratuit
- 3 utilisateurs
- 500+ contacts actifs/mois
- Broadcasts illimités
- Flow Builder illimité
- Stockage contacts illimité
- Inbox web & mobile
- Agent IA 24/7
- Onboarding gratuit
- 10 utilisateurs
- 1000+ contacts actifs/mois
- Tout Pro +
- Dashboards analytics
- API & Webhooks
- Contrôle accès par rôle
- Agents IA avancés
- AI Solution Engineer
- Success manager dédié
- Tout Premium +
- Configs personnalisées
- Intégration Salesforce
- PII Masking
- Support avancé
The leading customer service platform with built-in AI for exceptional experiences
Zendesk is the world-leading customer service platform, used by 100K+ businesses. Omnichannel ticketing, AI chatbot, knowledge base, and advanced analytics for exceptional customer support.
Strengths
- Industry leader with 100K+ customers
- Complete unified omnichannel support
- Built-in AI for chatbots and routing
- 1,500+ apps on marketplace
Limitations
- High pricing that scales quickly
- Complex initial setup
- Paid add-ons for advanced features
- Zendesk support sometimes slow
Pricing plans
- Ticketing omnicanal
- Chat en direct
- Centre d'aide
- Automatisations basiques
- Reporting standard
- Tout Suite Team +
- Formulaires de ticket multiples
- SLA
- Satisfaction client (CSAT)
- Support multilingue
- Tout Growth +
- Routing intelligent
- Analytics avancés
- Conversations secondaires
- Rôles personnalisés
- Tout Professional +
- Sandbox
- AI avancée
- SLA personnalisés
- Support dédié
- 99.9% SLA garanti
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